Privacy Policy

1. Who We Are

This website is operated by Blue Willow Ceramics Inc., a company incorporated in Ontario, Canada. Our registered address is 147 Pottery Lane, Unit 3, Toronto, ON M4B 1X2. For privacy-related enquiries, contact us at privacy@bluewillowshop.org or by phone at +1 (416) 555-0183.

2. Information We Collect

This is a static informational website. We do not operate user accounts or e-commerce functionality. The limited data collection that occurs is as follows:

• Contact form submissions: When you submit the contact form, we collect your name, phone number, and email address for the purpose of responding to your enquiry. This information is not shared with third parties.
• Server logs: Our hosting provider automatically records standard access log data (IP address, browser type, referring URL, pages visited, and timestamp). This data is retained for 30 days and used solely for security and performance monitoring.
• Cookies: We use a single functional cookie to record your cookie consent preference. No tracking or advertising cookies are set. See Section 4 for details.

3. Legal Basis and Applicable Law

Blue Willow Ceramics Inc. is subject to Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Ontario's Freedom of Information and Protection of Privacy Act (FIPPA) where applicable. We collect personal information only with your knowledge and consent, for purposes that are reasonable and clearly identified.

4. Cookies

This site sets one first-party cookie named bws_cookie_consent. It stores the value "accepted" or "rejected" based on your response to the cookie banner displayed on your first visit to the home page. This cookie does not track browsing behaviour and contains no personally identifiable information. It expires after 365 days.

No third-party analytics, advertising, or social media tracking cookies are used on this website.

5. How We Use Your Information

Contact form data is used exclusively to respond to your submitted enquiry. Server log data is used to maintain site security and diagnose technical issues. We do not sell, lease, or share personal information with third parties for commercial purposes.

6. Data Retention

Contact form enquiries are retained for 12 months, after which they are deleted from our correspondence records. Server access logs are retained for 30 days. Cookie consent preference data is stored in your browser and expires after 365 days.

7. Your Rights

Under PIPEDA, you have the right to access the personal information we hold about you, request corrections to inaccurate data, and withdraw consent for data processing where consent is the legal basis. To exercise any of these rights, contact privacy@bluewillowshop.org.

8. Third-Party Links

This website contains links to external resources including Ceramics Canada, the Canadian Crafts Federation, Digital Fire, and Ontario government pages. We are not responsible for the privacy practices or content of these external sites. Review their respective privacy policies before submitting any personal information.

9. Security

This site is served over HTTPS. Contact form data is transmitted using TLS encryption. We do not store payment card data or sensitive personal information beyond the contact enquiry fields described above.

10. Changes to This Policy

If we make material changes to this privacy policy, the updated version will be published at this URL with a revised date. Continued use of this website after publication of changes constitutes acceptance of the updated policy.

11. Contact

Privacy enquiries: privacy@bluewillowshop.org
Phone: +1 (416) 555-0183
Blue Willow Ceramics Inc., 147 Pottery Lane, Unit 3, Toronto, ON M4B 1X2, Canada

Last updated: May 2026